Yes, most of the products you find on misteik, such as clothes, bags, shoes, and accessories, are new, never used. Only a few products, like shoes, have been worn exclusively during fashion shows or photoshoots.

All products are original and carefully selected to maintain a high quality standard considering imperfections and retail price.

The price is more affordable due to the presence of imperfections, often almost imperceptible.

On each product's tab, at the end of the description, you'll find the label: Evident, Perceptible, or Imperceptible.

Yes, every photograph is true to the product: it shows real colors and highlights any imperfections, to guarantee you maximum transparency.

Yes, each product has its own complete sheet with all the necessary details for a safe purchase.

Yes, for this reason, you need to pay attention during your purchase. We provide all official brand size guides (those made available to us), but if in doubt, ask our customer support via online chat or email.

Within Italy, our couriers deliver in approximately 3/5 business days with Standard shipping, or 1/2 business days with Express shipping from the moment your order is processed, barring unforeseen circumstances beyond our control.

You can request a return by contacting customer service and stating the reason. Imperfections described on the product page are not accepted as valid reasons.